These policies apply to all Studio 8 House of Flow classes, workshops, rentals, and events. By booking or attending, you agree to follow the guidelines below.
If a class has no participants yet, please reserve your spot atleast 5 hours before it starts so we can notify our teacher/s on time. If the class already has participants, you may book as usual.
You can change or cancel an existing reservation up to 12 hours before the start of the class without a penalty. After this window, the session is charged in full. After this, the reservation can be canceled in cases of illness against a doctor's certificate.
To cancel your reservation, go to our website’s Booking page or open the Studio 8 app. Log in to your account, open the “Schedule” tab, find the reservation you wish to cancel, and click “Cancel”.
Cancellations cannot be processed via email, live chat, or social media.
When a reservation is canceled more than 12 hours before the scheduled class, the visit is credited back to your account and can be used for a future booking. If you prefer a refund for a canceled drop-in or an unactivated package, please submit a request by chat or email. Refunds are processed manually and may take up to one business day.
Class packages activate on the first date of booking and expire based on their listed validity. Packages are for individual use only and cannot be shared between accounts.
Refund requests must be submitted by email. Refunds are processed manually and may take up to one business day.
All classes involve physical activity. Participation is at your own risk. Please follow instructor guidance to reduce the risk of injury. If you have medical concerns, consult a physician before attending.
Classes are taught in English unless otherwise stated. This ensures all participants can follow instructions clearly.
You are welcome to take photos or short videos before and after class. Filming or photography during class is not allowed unless the instructor gives permission.
Clean indoor shoes or socks are required, depending on the type of class. Please make sure your footwear is appropriate for the activity.
We do our best to keep the space safe, but Studio 8 is not responsible for lost or stolen items.
Email: info@studio8hof.com
Phone: +358 457 873 2025
Address: Vilhonvuorenkatu 11 B, 00500 Helsinki